Question 1

Do I have to sign a contract?

Accepted Answer

This depends on how big the assignment is. More advanced projects require proof of commitment. A disclosure or confidentiality agreement can be signed on request before confirming and committing to the project.

Question 2

What payment options do you offer?

Accepted Answer

The payment options depend on the type of event you want covered, but a deposit payment is required to make the service booking. The balance payment must be deposited at least one week prior to the event.

Question 3

What type of equipment will be used for my shots?

Accepted Answer

We use Canon FF cameras. Our team uses professional equipment, mostly Nikon and Sony. For videography, we can use cinema-level cameras or low-light FF DSLR depending on the location and nature of the event.

Question 4

Do you apply post-processing to the photographs?

Accepted Answer

We prefer using knowledge and understanding of light to perfect the shot. Post processing is used for final touches only.

Question 5

What happens if you cannot show up due to health issues or emergency?

Accepted Answer

We have a backup team of highly competent photographers who are on call in case they are needed. We have never missed a commitment to date.

Question 6

Do you provide the digital files to your clients?

Accepted Answer

Yes, your files will be sent via Google Drive or Dropbox. Files will be deleted after 30 days. Long-term storage is available for a fee of €50 per year.

Question 7

How long does it take for the photos to be ready?

Accepted Answer

Picture processing may vary between 48 hours (express service) to 7 days depending on the size of the project.

Question 8

Is there a fixed number of photos I will receive?

Accepted Answer

There is no fixed number — it depends on the type and size of the event. You can expect from 40 to 50 photos per hour. For weddings, 400+ digitally edited pictures are expected.

Question 9

Can you provide the RAW pictures as well?

Accepted Answer

Yes, you can purchase all RAW files for an additional fee. The cost depends on the volume of files and the scope of the shoot.

Question 10

Do I need to pay for the photos upfront?

Accepted Answer

Payment is required before the final materials are delivered. A booking deposit may also be required to reserve your date.

Question 11

Do I need to pay a deposit?

Accepted Answer

Deposits are not required for projects valued at less than €500. For projects above €500, a deposit may be requested. The exact amount will be clearly outlined in your quote.

Question 12

Is VAT included in the price?

Accepted Answer

All quotes are presented in net prices. VAT of 23% will be added to the final invoice in accordance with Irish tax regulations. Businesses registered for VAT can typically reclaim this tax.

Question 13

What is considered a full day of photography or videography?

Accepted Answer

A full day refers to a standard 8-hour service. Anything beyond 8 hours is billed as additional hours at the agreed hourly rate.

Question 14

What is considered a half day of photography or videography?

Accepted Answer

A half day is typically up to 4 hours of coverage. Anything over 4 hours is billed as additional time or upgraded to a full-day rate.

Question 15

Do I need to pay a deposit to book a date?

Accepted Answer

Yes. To secure your booking, we typically require a 25-50% non-refundable deposit. Your date is officially reserved only once the deposit has been received.

Question 16

How many revisions do I get?

Accepted Answer

Every project includes one round of revisions within the original scope. Additional revision rounds are billed at our standard editing rate.

Question 17

Who owns the copyright to the photos?

Accepted Answer

Under Irish copyright law, the photographer automatically owns the copyright to all images. You receive a licence to use the photos for the purposes agreed in the contract.

Question 18

Can I use the photos for commercial or marketing purposes?

Accepted Answer

Yes, commercial use is allowed for the client. The photographer retains the right to use selected images in their portfolio unless a confidentiality agreement is signed.

Question 19

What if I need to cancel my booking?

Accepted Answer

Deposits are non-refundable. Cancellations within 7 days of the event may incur a 50-100% charge. Rescheduling is possible with sufficient notice at no cost.

Question 20

What if the event runs longer than expected?

Accepted Answer

Additional time is billed at the standard hourly overtime rate in 30-minute increments.

Question 21

What happens if the photographer becomes ill or cannot attend?

Accepted Answer

We will provide a verified replacement photographer of equal professional standard, or offer a full refund of any payments made.

Question 22

How do I receive my final files?

Accepted Answer

Final materials are delivered via secure download link, Google Drive, WeTransfer or Dropbox. Files remain available for 14 days unless long-term storage is purchased.

Question 23

Can you provide an invoice with VAT?

Accepted Answer

Yes. All quotes are provided in net prices and 23% VAT is added according to Irish tax regulations.

Question 24

What about GDPR and photography compliance?

Accepted Answer

We follow full GDPR standards. We only collect information needed to deliver the service, store images securely, and never sell or share data with third parties. NDAs and privacy signage at events are available on request.

Question 25

How do I check availability and book a photographer?

Accepted Answer

The easiest way is by filling out our contact form. For urgent or last-minute inquiries, please reach out via WhatsApp. We can accommodate last-minute jobs.

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